5 Responsibilities of a Condominium Management Company
The responsibilities of a condominium juristic person, or condo management company, play a crucial role in maintaining order and resolving various issues that arise within the condo, from problems with neighbors to issues with common areas. Let's get to know what a condominium juristic person is, their duties, and the problems they are responsible for.
Who is a Condominium Juristic Person?
A juristic person is a group of people hired by a company to manage and oversee the common areas of a condominium. Their full name is Condominium Juristic Person, or simply Condo Juristic Person (in English, Residential Juristic Person).
Initially, the project owner will hire a condominium management company to manage the building and then elect a juristic person committee, which is composed of residents.
If the condominium juristic person's management is unsatisfactory, the committee can request a majority vote from residents to remove them. A list of new companies must then be presented at a meeting to reach a conclusion on which company will act as the juristic person going forward.
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While the juristic person's duties include managing and providing convenience to residents, complaints against them often exceed their authority or scope of work. Therefore, it is essential to clearly understand the duties of a condominium juristic person, which primarily include the following:
1. Maintaining Common Property
Common areas and facilities in a condominium are considered common property shared by all residents. The condominium juristic person's duty is to maintain these in good condition, ensuring they are always available for residents to use. This also includes controlling their use according to the rules established with the approval of the condominium committee.
2. Providing Conveniences for Residents
Due to the diverse needs of residents, the condominium juristic person must care for and provide these conveniences. This may include purchasing or acquiring additional property, or providing services that enhance condo living, such as purchasing additional gym equipment or providing coin-operated laundry services.
3. Holding Meetings for Various Agenda Items
According to the condominium juristic person's regulations, they are required to convene an annual general meeting for residents to discuss and be informed of the residency agreements, as well as to present new rules or regulations that will benefit the community.
Furthermore, when there are urgent matters requiring collective decision-making by residents, the juristic person will also hold a meeting.
4. Establishing Condominium Regulations
Maintaining communal well-being requires rules and regulations for shared living. The condominium management company (juristic person) sets these rules, such as specifying times for swimming pool use and maintenance services.
These rules must be approved by the condominium management committee and must not conflict with the Condominium Act and the condominium bylaws.
5. Collection of Common Area Fees
While the maintenance of common areas and facilities is the responsibility of the condominium management company, all residents share the cost of these services.
The management company collects common area fees as per the contract acknowledged by all residents. The management company may also collect a reserve fund to cover various condominium expenses and may invest a portion of the funds to generate profit.
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Common Issues Within the Scope of Responsibilities of a Condominium Management Company:
1. Disturbing or Ruining Neighbors
If you encounter problems with neighbors who are disturbing or causing a nuisance, such as excessive noise, creating unpleasant odors, or encroaching on private property, you can report it to the management company so they can warn them about their behavior.
2. Damaged Common Areas
Since residents have paid maintenance fees, it's normal to expect a clean swimming pool or well-maintained fitness equipment. Therefore, if you find any problems with the common areas, you should report it to the management company for repair and maintenance, for the benefit of both the community and yourself.
3. Unclean and Disorganized Common Areas
Condominium regulations govern the use of common areas and request cooperation from all residents to maintain their cleanliness. However, this is not easy to achieve.
Therefore, when you see common areas that are unclean or disorganized, you can report it to the management company so they can warn the resident.
4. Non-compliance with Regulations for Using Facilities
Common areas have regulations for their use, including operating hours, proper usage, best practices, and etiquette. For example, bringing outsiders into common areas and using the swimming pool outside of operating hours. If you find any violations of these regulations, you should report it to the management company for action.
5. Inaccessible Mobile Phone/Internet Signal
Problems with phone and internet signals may stem from the condominium's location, especially in high-rise buildings. Even on the same floor but in different parts of the building, signal strength may vary. Residents can report these issues to the building management. The building management's responsibility is to coordinate with phone and internet service providers to improve signal coverage.
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Further details regarding the responsibilities of a condominium management company are important for residents to understand.
Those interested in purchasing a condo or condominium should use information about the project's management company as a key factor in considering the suitability of their investment. This ensures a worthwhile purchase and suitability for long-term residence.
In cases where project amenities such as malfunctioning elevators, broken lights, or damaged common areas are not addressed by the management company, a complaint can be filed with the Office of the Consumer Protection Board.
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Thank you for the valuable information from DD Property.
